At FloorPlanDesignHub.com, we strive to provide you with the best possible experience and ensure your satisfaction with our services. However, we understand that circumstances may arise where you may need to cancel or request a refund. Please review our refund and cancellation policy outlined below:

 Cancellation Policy: 1.1. If you decide to cancel your order before the commencement of the design process, you may be eligible for a full refund.

1.2. Once the design process has begun, no cancellations can be accepted, and refunds will not be issued.

1.3. To request a cancellation, please contact our customer support team at connect@vasthuadvisor.com and provide your order details.

Refund Policy:

 2.1. We offer a satisfaction guarantee for our services. If you are not satisfied with the delivered floor plan design, please contact our customer support team within 7 days of receiving the final design.

2.2. Refund requests made after 7 days of receiving the final design will not be considered.

2.3. Refunds will be processed based on the following conditions:

a. If there are minor revisions required to meet your expectations, we will work closely with you to address those revisions.In such cases, refunds will not be provided.

b. If we are unable to meet your design requirements or provide a satisfactory solution, you may be eligible for a partial or full refund, depending on the circumstances. c. Refunds will be issued using the original payment method and may take up to [insert number of days] to process.

Communication and Revisions:

3.1. We encourage open and clear communication during the design process to ensure we meet your expectations.

 3.2. You are entitled to request reasonable revisions within the scope of the original design brief. Excessive revisions or changes outside the initial requirements may incur additional charges.

3.3. Our team will make every effort to incorporate your requested revisions in a timely manner and deliver the revised design as soon as possible.

Non-Refundable Items:

4.1. Please note that certain services or items may be non-refundable. These include any third-party purchases made on your behalf, such as stock images, licensed software, or other design elements.

4.2. Any costs incurred for these non-refundable items will be deducted from the refund amount, if applicable.

We recommend reading our Terms of Service for additional details regarding the use of our website and services.

For any further questions or clarification regarding our refund and cancellation policy, please contact our customer support team at connect@vasthuadvisor.com. We are here to assist you and ensure your satisfaction with our service